Although this is a rare occurrence, the send task for the newsletter may have been put in the queue and not been picked up by a worker process yet. We apologize for any inconvenience. Please notify us at firstname.lastname@example.org and a member of our team will be able to assist you further.
"In Progress" communications are still in the process of completion including drafts, uncompleted newsletters, and unsent newsletters. Once the newsletter is ready it can be sent out to your contacts.