There are a few reasons why your branding may be locked.
1. The most common reason is that your branding information was provided by your firm's head office, and is therefore pre-filled automatically. All branding information will be in read-only mode.
2. The second reason could be because of compliance requirements. Once approved, many compliance teams require AdvisorStream to lock both profiles & brand.
For assistance making necessary changes please contact us at email@example.com