How to Run a Report on Undelivered Emails

AdvisorStream provides you with a list of all undeliverable email addresses (bounced, dropped, error).  When contacts email address bounces, AdvisorStream drops them as recipients of future marketing emails. This protects your email sending reputation by preventing future bounces. If any valid contacts bounce on marketing emails, there's likely a security filter blocking the incoming message.

Step 1: Click on Contacts

Step 2: From the Email Status dropdown, click Non-deliverable 

Step 3: Choose to edit the contact details or delete the contact. 

Related Articles:

• Understanding Email Bounces 
• How to Delete a Contact
• How to Edit a Contact